How It Works
1
Book online in minutes
Choose a location and time window. Bounce charges upfront — a flat $6+/bag/day. LuggageHero charges when you collect your bags — $1.99/hour plus a small service fee. Both confirm within minutes.
2
Drop off at the partner location
Partner locations are local shops, hotels, and cafés — not station lockers. Show your booking confirmation, they tag your bag and hand you a receipt.
3
Pick up anytime within your window
Come back anytime during operating hours. Show the receipt or app confirmation. Your bag is waiting. Most locations are open 7 days.
PENN STATION
NJ Transit · LIRR · Amtrak
Several Bounce and LuggageHero partner locations sit within a 5–10 minute walk of Penn Station's 7th and 8th Avenue exits. Book in advance for weekends and holiday travel — Midtown West partner slots fill up.
Affiliate Partner
Bounce
Largest network in NYC · 200+ locations · $1M insurance per bag · Pay upfront
from $6/bag/day
Store with Bounce →
Affiliate Partner
LuggageHero
140+ NYC locations · $500 bag guarantee included · Pay at pickup, not booking
from $1.99/hr + $1.99 fee
Store with LuggageHero →
Locations Near Penn Station
Bounce — Midtown West
W 31st–34th St area · Multiple partner shops
~5 min walk
LuggageHero — Near Penn Station
140+ NYC partner shops · nearest spot shown at booking
~5–10 min walk
Bounce — Herald Square
34th St & Broadway · Near Macy's
~8 min walk
LuggageHero — Chelsea / Midtown West
South of Penn · shops and hotel partners
~10 min walk
GRAND CENTRAL TERMINAL
Metro-North
Grand Central has no on-site luggage storage. Bounce and LuggageHero partner locations are concentrated on Lexington and Park Avenues in the 40s, within minutes of any Grand Central exit — LuggageHero also lists partner shops near Bryant Park, a couple minutes further west.
Affiliate Partner
Bounce
Multiple Midtown East locations · Open 7 days · $1M insurance per bag
from $6/bag/day
Store with Bounce →
Affiliate Partner
LuggageHero
140+ NYC locations, incl. near Bryant Park · $500 guarantee · Pay at pickup
from $1.99/hr + $1.99 fee
Store with LuggageHero →
Locations Near Grand Central
Bounce — Midtown East
Lexington Ave & 42nd–45th St area
~3 min walk
LuggageHero — Near Grand Central
Park Ave / 42nd–44th St area · shop and hotel partners
~4–8 min walk
Bounce — Murray Hill / E 37th
E 37th–38th St, south of Grand Central
~8 min walk
LuggageHero — Murray Hill / Turtle Bay
East side, near 2nd Ave
~10–15 min walk
Bounce vs. LuggageHero — Quick Comparison
| Feature | Bounce | LuggageHero |
|---|---|---|
| Pricing model | $6/bag/day flat | $1.99/hr + $1.99 fee (~$5.90/day from day 2) |
| NYC locations | 200+ | 140+ |
| Insurance per bag | $1M | $500 included, up to $3,000 optional |
| When you pay | At booking | At pickup |
| Free cancellation | ✓ | ✓ (8-hr no-show fee applies) |
| No size limits | ✓ | ✓ |
| Open weekends | ✓ Most locations | ✓ Most locations |
| Same-day booking | ✓ | ✓ (subject to availability) |
Bounce's flat rate is usually cheaper for a full day; LuggageHero's hourly rate is often cheaper for a short stop of a few hours.
Frequently Asked Questions
Does Penn Station have luggage storage or lockers?
No. Penn Station does not have coin lockers or an official luggage storage facility. This changed after 9/11 when station lockers were removed from most major NYC transit hubs. The closest options are Bounce and LuggageHero partner locations within a 5–10 minute walk on the surrounding streets.
Does Grand Central Terminal have luggage storage?
Grand Central has no on-site luggage storage. The nearest options are Bounce and LuggageHero partner locations on Lexington Avenue and the surrounding midtown East blocks, most within a 4–10 minute walk of any terminal exit.
How much does luggage storage cost in NYC?
Bounce charges a flat $6/bag/day regardless of how many hours you store. LuggageHero charges by the hour — $1.99/hour (or per day) for the first day, dropping to about $5.90/day from day two, plus a one-time $1.99 service fee per bag. LuggageHero is often cheaper for a short stop of a few hours; Bounce's flat rate can be cheaper for a full day. Hotels sometimes offer storage to guests at no charge; ask at the front desk if you're checking in or out.
Is it safe to store luggage with Bounce or LuggageHero?
Yes. Both services are well-established with thousands of verified NYC reviews. Bounce insures each bag up to $1M; LuggageHero includes a $500 bag guarantee with optional premium coverage up to $3,000. Partner locations are vetted local businesses — shops, cafés, and hotels — not random individuals. You get a receipt and a unique tag at drop-off.
Can I store bags for multiple days?
Yes. Both Bounce and LuggageHero support multi-day storage. Bounce charges the same flat rate for each day. LuggageHero's per-day rate drops to about $5.90 from the second day onward, which can make it cheaper than Bounce for longer stays. For storage beyond a week, consider a hotel concierge or a dedicated storage facility in Midtown.
Do I need to book ahead, or can I walk in?
You must book online in advance — walk-ins are not accepted. Booking takes under 2 minutes on either app or website. On busy travel days (holiday weekends, summer Fridays) nearby slots can fill up, so booking a few hours ahead is smart.
Also Useful